Return & Refund

NOT IN LOVE WITH YOU PURCHASE? 

Please contact our customer service team at customerservice@mywoodlandanimals.com. we’d be more than happy to help you sort your issue out and find the best solution for you!

WHAT IF MY ORDER IS DAMAGED OR INCORRECT?

At MyWoodlandAnimals, we are doing our best to ensure product quality and order accuracy. However,  it may happen that you receive a damaged item, poor-quality printing or incorrect product. Thankfully it is rather unusual! But, if it is the case, we guarantee a 100% satisfaction to all of our customers by offering a free replacement order or a refund on the affected items.

All we need is your order number and a clear photo showing either the incorrect item, the poor quality of the print or the damaged area of the item. Please contact us by email at customerservice@mywoodlandanimals.com and one of our helpful support staff will organize a reprint or a refund for you!

HOW DO RETURNS/ EXCHANGES WORK?

Since your product is custom printed just for you, we do not take returns. Of course will replace defective items or an incorrect order simply by receiving a photograph showing the specific problem with the product and by including the order number.

Please make sure that:

The product was received in the last 30 days.

The product is unwashed, unworn and unused.

The product itself or the printing is defective OR the final product is different than the one you ordered.

Just email us at customerservice@mywoodlandanimals.com and we will make it right and hassle free for you.